0 to 30 days
Stand up evidence loop
Install a weekly decision review; define what counts as evidence; appoint decision owners.
ClarityScan® Tier 2 / Diagnostic
A scoped engagement with role-segmented respondents and a prioritized roadmap.
Where Tier 1 is a single-respondent rapid read, Tier 2 is a multi-day diagnostic across role-segmented respondent cohorts (directive, middle management, operations). You leave with a baseline-vs-target radar, a prioritized gap matrix, and a 90-day roadmap. Scored assessment, not evidence-backed audit.
Tier 2 is scope-based. We start with a 20-minute discovery call to size the cohort and the deliverable.
What Tier 2 delivers
Four deliverable artifacts. Values shown are illustrative; real engagement scores come from your respondents.
Baseline vs target radar
- Evidence: 50 (target 75)
- Decision logic: 65 (target 75)
- Culture: 40 (target 70)
- Iteration: 55 (target 75)
- Systemic / AI: 45 (target 75)
Baseline vs target. Example output.
Maturity ladder with target
From where you are to where you are going
- FoundationsAd-hoc practice; little shared discipline.
- Structured DiscoverycurrentRepeatable framing, interviews, and assumption tests.
- EfficiencyProcess, automation, and quality controls in place.
- ScalingtargetInfrastructure, partnerships, and growth operating system.
- Continuous ImprovementLearning, foresight, and resilience compound.
We sequence the climb across phases.
Priority matrix: impact vs effort
Impact (high ↑)
Effort (low ←)
Quick wins
Decision memo template. Weekly portfolio review.
Strategic bets
Evidence-gate governance model. Cross-unit cadence.
Fill-ins
Templates cleanup. Shared glossary.
Reconsider
Bespoke dashboards. One-off offsites.
Effort (high →)
Example initiatives. Quick wins go top-left; strategic bets go top-right.
90-day roadmap snippet
30 to 60 days
Tighten governance
Document the gate criteria; pilot a decision memo template; baseline two top initiatives.
60 to 90 days
Show measurable lift
Re-score the lowest two domains; publish a portfolio review; commit to the next phase.
Who Tier 2 is for
Executive teams
Leadership teams aligning on capability gaps before committing to a multi-quarter program.
Multi-unit organizations
Companies benchmarking innovation maturity across business units or geographies.
Public-sector programs
Agencies that need a scored diagnostic to inform strategy without yet requiring an audit dossier.
How Tier 2 works
1. Scope
Define units of analysis, respondent cohorts, and the evidence bar for the engagement.
2. Survey
Run the role-segmented questionnaire across directive, middle management, and operations cohorts.
3. Synthesize
Score the five domains, produce the radar, ladder, and priority matrix.
4. Decide
Working session with leadership to lock the 90-day roadmap and decision owners.
What Tier 2 does not include
Tier 2 is a scored diagnostic, not an audit. It deliberately excludes:
No evidence-backed audit trail
Scores reflect respondent self-assessment. For documented artifacts per score, see Tier 3.
No governance dossier
No decision log, risk register, or phase readiness scorecard. Those are Tier 3 deliverables.
No regulator-facing posture
Tier 2 supports internal decisions, not external audit. Tier 3 is designed to stand up to review.
Coming from Tier 1? Back to the ClarityScan® overview. Need an audit-grade deliverable? See Tier 3 Audit.
Scope a Tier 2 Diagnostic engagement
A 20-minute discovery call covers respondent cohorts, evidence bar, and the deliverable shape. No prep required.
Tier 2 pricing is scope-based. We size it on the call.